FAQ'S

Send your inquiry to us via email/fax. The contact details can be availed off on the ‘Contact Us’ page. You can also fill up the form on our ‘Contact Us’ page with all your queries and comments and we shall get in touch with you. Simultaneously, you can also call us, if you like.

On receiving your inquiry, we will send you our confirmation detailing the product with price and delivery schedule. Upon approval, we can send the sample for your scrutiny before shipment. We can also let a third party/company do the pre-shipment testing.

Price factor depends on the number of things. For obtaining the quote, you will have to let us know the following:

  • Which Rodrepel™ grade are you interested in?
  • What is the quantity required?
  • Your packing specifications, if any
  • If you are interested in an annual contract or not

With our regular clients, we are always flexible with minimum quantity. However, for new clients, minimum quantity would be dependent on confirmation by us.

Details of end applications are required in order to suggest an appropriate solution.

No. As mentioned above, you can order in various packing. We can also pack the goods in packaging supplied by you or as per your specifications.

Most of the products are available. But since we deal in vast varieties of Rodrepel™ Grades, designed for geography and end application, some of our products may not be readily available. We will let you know the lead time

The post production sampling (if required) is handled by an independent sampling/testing/bonding agency of the customer's choice. All these charges are additional.

We deliver by air, sea, post, international parcel or courier, your choice.

Yes. In fact, more than 85% of our production is exported.

We prefer to quote in US$. However, we can also offer a quote in Euros and other currencies on request. (conditions apply).

Some of our Bankers are: CITIBANK , besides other local banks such as IDBI Bank, HDFC Bank and other local banks.

You can transfer funds via wire transfer/swift or banker's draft at the same bank and account details as mentioned above. We will communicate our SWIFT coordinates. Indian companies accept payment by SWIFT or other payment terms such as confirmed irrevocable letters of credit ( conditions apply). Indian companies do not have an IBAN or ABAN number.